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Pricing Questions:


How are your prices compare to others? 
We do price check periodically to ensure we provide the best pricing possible for our customers.  Our average competitor's pricing our always listed above "Our Price" on all products, you can see the savings from buying on VipPetSupplies.com compare to other retail stores.  Our prices are ALWAYS Lower than major chain store, Guaranteed!




Dog Food Questions:

There are a lot of dog food options available, is there an easier way to compare the quality of different brands of dog food? 
Yes, see Dog Food Comparison Chart with quality and price comparisons on multiple brands - Click Here

Why does my dog have gas after eating? 
Small amounts of gas are a normal product of digestion. Some dogs produce more gas than others. Excessive flatulence may be caused by overeating, eating too fast, or a change in diet. If your pet has just switched foods, the problem may disappear on its own after a few weeks. If the pet is very young, the flatulence may diminish as their digestive system matures.
Things you can try:
1. Feed smaller meals more frequently.
2. Make sure the pet is being fed the appropriate amount.
3. Cut out all other food supplements.
4. Help your pet to eat more slowly by feeding them on a flat plate or cookie sheet, or putting a full, unopened can in the middle of their bowl, making them work around it to get the kibble.
5. If symptoms persist, you may want to speak to your veterinarian to rule out any potential medical issues.

How should I store the food? 
For our dry dog and cat foods, we recommend that you keep the food in the original bag with the top tightly rolled down, and store in a cool, dry, preferably dark place. If you want to store it in another container, we recommend storing the entire bag in the container rather than dumping it out of the bag and storing the container away from excessive light and heat. We do not recommend freezing the food.
For our canned foods, they should also be protected from excessive heat. Opened cans can be covered and stored in the refrigerator for up to three days (72 hours).

What is Natural Dog Food?
Natural dog food shall have no artificial ingredients, colors, and by product.   All dog and cat food in stock at VIP Pet Supplies will meet this requirement. Throughout our experience, we’ve heard many dogs with serious conditions who improved by simply switching to a natural dog food like our Diamond Naturals or higher quality dog food.  Dogs who are eating by product or other artificial ingredients may have a higher chance in suffering from different health problems including seizures, IBD, digestive disorders, food allergies, environmental allergies, skin problems, chronic ear infections, arthritis, and more have seen their dogs.

What is Holistic Dog Food?
Holistic dog food help dogs boosts their immune systems and enhances Well-Being.  Part of the ingredients shall come as a whole and not just parts of the source.

What is Grain Free Dog Food?
Grain free dog food will help your dog to prevent food allergy problems or solve food allergy problems.  A grain free dog food shall have no corn, no soy, no wheat, and no rice.

What will a poor quality dog food do to my dog?
Poor-quality dog food will usually have over processed ingredients, artificial colors and preservatives, hormones, antibiotics, and other chemicals, which can contribute to overall illness to your dog's health, and create or increase allergic sensitivity to the environment or food. 

Why does EVO state that they have a low carbohydrate level in their dog food, and why is that a good thing for dogs?
Most Vets or Nutritionists for dogs will tell you that dogs do not need carbohydrate.  Unlike human, dogs use protein and fat for energy.  According to most experts in the industry they prefer to see dog food with carbohydrate under 25% to consider as an average quality dog food, and around 15% or lower to be considered as a higher quality dog food.  Poor quality dog food tends to have carbohydrates that are 50 percent or more will make it hard to digest and can lead to inflammation in the body. Grains and other carbohydrates may cause problems due to allergic reactions, gluten intolerance, difficulty digesting carbs, or other factors.  If your dog is already overweight, you should try to stay away from a high carbohydrate dog food. Their intestines are also not designed to digest carbohydrate. 

How does a higher quality dog food in result to making less dog waste?
Dog food without corn, soy, by product, and wheat will make a big difference compare to dog food that does.  Dogs simply do not need these ingredients, and their body is not designed to digest it.  These are just fillers, which is the reason why your dog will have to eat more and produce more waste at the end.  Having to feed them more than a higher quality dog food is another reason your dog will produce more waste.



Company's Policy Questions:

Do you have any reviews or testimonials on your service?
Yes we do, see our testimonials - Click Here

What is your return policy?
We provide a 100% Satisfaction Guarantee on most pet food products with Free Local Delivery, quick shipping, or local pick up for your convenience. If you have any questions, feel free to contact us
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